Legal Documentation · ExpertSetu LLP

Privacy Policy

Status:Effective March 2026

Compliance: DPDP Act, 2023

This Policy describes how ExpertSetu LLP collects, uses, and protects your personal information across our AI-powered legal assistance platform.

SEC. 01

Introduction

This Privacy Policy ("Policy") describes how ExpertSetu LLP, a limited liability partnership registered under the Limited Liability Partnership Act, 2008 ("ExpertSetu", "Company", "we", "our", or "us"), collects, uses, stores, discloses, and protects the personal information of users ("User", "you", or "your") who access or use our platform ("Services").

This Policy is prepared in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and other applicable data protection regulations within India.

SEC. 02

Definitions

Personal Data

Any data about an individual who is identifiable by or in relation to such data.

Processing

The collection, storage, use, sharing, or deletion of personal data.

Data Principal

The individual to whom the personal data relates (You).

Data Fiduciary

ExpertSetu LLP, determining purpose and means of processing.

SEC. 03

Information Collection

(A) Voluntarily Provided Data

Name, email address, mobile number, and contact details.
Account registration details including credentials.
Payment and billing information for subscription services.
Content uploaded for research (queries, documents, notes).

(B) Automated Data Collection

Device information, IP address, and browser specifics.
Usage statistics and clickstream data.
Cookies and tracking identifiers.

SEC. 04

Processing Purposes

We process personal data only for lawful and legitimate purposes, including:

01Service Delivery & Operations

02User Account Management

03AI Personalization & Improvement

04Billing and Payments

05Legal Compliance

06Security & Fraud Prevention

We rely on user consent and contractual necessity as primary legal bases.

SEC. 05

Data Retention & Deletion

We retain personal data for as long as necessary to fulfil the purposes stated. Upon termination of service or valid request, we will securely delete or anonymize your data unless retention is mandated by Indian law.

SEC. 06

Data Security Measures

SSL/TLS Encryption

Strict Access Controls

Periodic System Audits

Vulnerability Assessments

SEC. 07

Data Principal Rights

Under the DPDP Act, 2023, you hold the following rights:

Right to Access Information

Right to Correction and Erasure

Right to Withdraw Consent

Right to Grievance Redressal

SEC. 08

Grievance Redressal

Grievance Officer

Mr. Pratham Shah

ExpertSetu LLP

[email protected]

All grievances shall be acknowledged within 48 hours and resolved within 30 days as per statutory timelines.