Legal Documentation · ExpertSetu LLP
Cookie Policy
This policy explains how ExpertSetu LLP uses cookies, web beacons, pixels, and other tracking technologies across our AI-powered legal assistance platform and services.
Introduction
This Cookie Policy ("Policy") explains how ExpertSetu LLP ("ExpertSetu", "Company", "we", "our", or "us") uses cookies and other tracking technologies (collectively, "Cookies") when you visit our Services. This Policy should be read together with our Privacy Policy.
By continuing to browse our website, you consent to the use of cookies in accordance with this Policy, unless you disable them through your browser settings.
Definition of Cookies
Cookies are small text files placed on your device to help websites function efficiently and provide analytical information. We utilize Session Cookies (temporary), Persistent Cookies (stored), First-party Cookies (set by us), and Third-party Cookies (placed by service providers).
Legal Grounds
Under the DPDP Act, 2023, ExpertSetu uses cookies based on the following grounds:
01. User Consent
Required for non-essential cookies such as analytics and advertising preferences.
02. Legitimate Interest
Applied to cookies essential for security and basic platform delivery.
Classification of Cookies
Strictly Necessary Cookies
Essential for core functionalities such as secure login, session management, and payment processing.
Common Examples:
Authentication cookies • Security identifiers • Load balancing tokens
Functional Cookies
Remember your preferences and personalize your experience (e.g., language settings, saved searches).
Common Examples:
UI customization • Search preference retention
Performance & Analytics
Collect anonymous data on how visitors interact with our website to improve performance.
Common Examples:
Google Analytics tracking • Traffic source measurements
Third-Party Technologies
Certain cookies are placed by trusted third-party providers including Google Analytics, Payment Gateways (Stripe/Razorpay), and Meta. Each party maintains its own privacy standards. ExpertSetu is not responsible for the independent privacy practices of these providers.
Cookie Management
Users maintain full control over cookie usage. You may restrict or delete cookies via browser settings:
| Browser | Navigation Path |
|---|---|
| Chrome | Settings → Privacy & Security → Cookies |
| Firefox | Options → Privacy & Security → Cookies |
| Safari | Preferences → Privacy → Manage Website Data |
Data Security & Transfers
Information collected through cookies is governed by the same encryption and access control standards as our primary database. All cookie data is processed and stored within India in compliance with the DPDP Act, 2023.
Grievance Redressal
Requests regarding cookie data or privacy shall be acknowledged within 48 hours and resolved within 30 days.